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Frequently Asked Questions.

Q: What is Down2Home ?
23/01/2002
A: Down2Home is a logging application.It logs Upload & Download volumes, Organizes the data in easy charts.This way you have an idea of the amount of data you are transferring in a certain period of time.Is very useful when your ISP allows you only a limited amount of transfer volume.
 
Q: The download page doesn't work.
28/06/2005
A: Spypot S&D immunize feature adds *.coolfreepages.com to resticted sites, which breaks the download page.
Remove *.coolfreepages.com from your restricted sites list, or add jitserv.coolfreepages.com to your trusted sites list...
 
Q: The Input & Output volume is always the same.
28/06/2005
A: By default, Down2Home monitors all network adapters, also the "TCP LoopBack Adapter"
Depending on your driver implementation, this network adapter reports no traffic, the opposite amount of traffic of the other adapters, or a part of the traffic sent/received by the other adapters.
Please verify if this adapter exists & is being logged (right click on systray icon, options, tab adapters)
Deselect it to resolve this issue.
 
Q: I keep on getting runtime error 3706.
27/02/2002
A: Error 3706 : "ADO could not find the specified provider."
The client computers experiencing this error are running Windows 9x and do not have an up-to-date version of Microsoft Data Access Components (MDAC) installed. To resolve this error message, install the latest version of MDAC.
MDAC Components are included in the Full Setup on the download page...
 
Q: I clicked on 'Reset Counters', and now I lost all my statistics. Can I get them back ?
15/10/2002
A: There's no need.
The 'Reset Counters' option has the one and only purpose to log the recorded statistics to the database. It has the same consequences as shutting down and restarting Down2Home:
The statistics on the monitor window are reset, but all data is recorded and consultable via "Volume Statistics" in the right click.
See also: "What does the 'Reset Counter' option mean ?"
 
Q: The screen flickers when playing games.
28/06/2005
A: This is a known issue.
Cause is the current implementation of the transparancy feature.
Workaround: Turn off D2H while playing games.
 
Q: D2H suddenly stops counting.(after counting up to 2GB between 2 reboots)
28/06/2005
A: This is a known issue.
This is due a limitation in the statistics that your network drivers provide. Mostly this limit is about 2 GB. After that the statistics go in overflow & start reporting negative numbers.
Workaround: Reboot. The statistics will be reset until again 2GB is downloaded.
 
Q: I can not see any "monitor window".
11/06/2002
A: Most users reporting this error are using Win98 with a resolution of 800x600.
Download version 1.2, which fixes this problem..
 
Q: I get "Database Init Error. Provider cannot be found & may not be properly installed." at startup.
08/03/2003
A: The client computers experiencing this error are running Windows 9x and do not have an up-to-date version of Microsoft Data Access Components (MDAC) installed, or their install is damaged.
To resolve this error message, install the latest version of MDAC. MDAC Components are included in the Full Setup on the download page...
 
Q: The monitor window is reset to zero at startup. Did I lose all my data ?
15/10/2002
A: NO, You did not.
The statistics on the monitor window are reset, but all data is recorded and consultable via "Volume Statistics" in the right click menu. You can export the statistics to a textfile to make Excel charts of them (right-click, Menu Options, Tab Export).
 
Q: The setup is corrupt. (Version 1.0)
03/03/2002
A: (Access violation at address 0040654D in module 'D2HSMALL.EXE')
This was due a bug in the installer package. I've rebuilt the setup with new installer. Please download version 1.1
 
Q: I Think the amount of bytes displayed is wrong.
23/01/2002
A: The amount of bytes sent & received displayed in the various icons (DUN, Driver Icon,..) can be different from what Down2Home shows. Down2Home takes all traffic for a specific adapter into account. This means that handshaking packets, such as acknowledge packets are also logged. You can call it a worst-case approach. It can only be less.
 
Q: The displayed speed is not the same as with other metering applications.
23/01/2002

A: By default, Down2Home shows the kBps speed. Note that one kBps is 1,000 bytes per second, whereas a KB (kilobyte) is 1,024 bytes. Data transfer rates are measured using the decimal meaning of k whereas data storage is measured using the powers-of-2 meaning of k. Therefore, it is written with a lowercase k.

You can switch to Kilobits per second (Kbps) via the options menu.

 
Q: What is Freeware ?
23/01/2002
A: Freeware is software that is offered at no cost. However, it is copyrighted so that you can not incorporate its programming into anything you may be developing.
 
Q: What does the 'Reset Counter' option mean ?
23/01/2002
A: The 'Reset Counters' option logs currents statistics to the database and resets the displayed statistics in the monitor window. Provided for easy tracking the performance of a particular download.
 
Q: Do I have to close Down2Home before I shutdown Windows ?
15/10/2002
A: No, Down2Home will log the transferred volumes and close itself at windows shutdown. (Versions before 1.2.0.17 had issues
on specific machines.. Please use the latest version).
 
Q: What is the number in the title bar of the monitor ?
23/01/2002
A: This number is the Upload + Download volume you transferred since last program startup or 'Reset Counters'.